Unexplained line item from Lebara Switzerland

These line items showed up recently on my Lebara Switzerland account page:

03-08-2011 00:04 Premium SMS received from 001111100000 UK 00:00:00 -4.90
02-07-2011 00:04 Premium SMS received from 001111100000 UK 00:00:00 -4.90

I’ve asked Lebara Switzerland about it twice, but they’ve ignored the requests so far. Any idea what to do about this?

Advertisements

2 thoughts on “Unexplained line item from Lebara Switzerland

  1. Hi there,

    How are you?

    The charges incurred above are for the ‘Internet Package’ you are using. I believe you opted for the ‘Lebara Surf’ package by texting ‘Surf’ to 255, that is why the payment detail says ‘Premium SMS’. Please let me know if you need any more information.

    Best regards,
    Pooja
    (Lebara Customer Service)

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s