Defunct hiring process, or: How not to gain trust from potential employees

After turning down a job at a company in Geneva, and discussing the contract, employee rules, and interview process with the boss for about an hour, I’d like to summarize why I ended up not taking the job.

1 year “lock-in”

The last word is in quotes because it’s not a contractual lock-in, but a practical one. They required me to start by taking a course on the product I’d work with. The contract stipulated that if I leave the job after less than a year, I have to pay the course. Fair enough, but the amount I’d heard during the interview was CHF 20,000 (>$16,000)*. That’s more than I’d be able to pay, and one hell of a big chance to take. I like to make informed decisions, so I (subconsciously, perhaps) decided to let that one slip only as long as the rest of the process and rules could stand some scrutiny.

Oh, and by the way: The contract stated that it was mandatory to pass the course to continue the job. It didn’t say whether I’d have to pay the course if I didn’t pass it. When I pressed on this point in the interview, they just said nobody had failed yet, and never said straight out that I wouldn’t have to pay the course in case I failed.

*This turned out to be wrong. CHF 20,000 was the ordinary price, while the company only had to pay about less than half of that. However, the correct price was stated in neither the interview nor the contract.

No initiation period before the course

During the first interview, they told me they might be able to get me an initiation period of a few days at a client, to see how the job is done. Sadly, the client didn’t approve it. In combination with the previous issue, this is the main reason I didn’t take the job. Apparently, they couldn’t postpone the course so I could get a look into the business, and so I was stuck with no experience on which to base my decision.

No tests of language / IT skills

The job requires someone with IT skills, and a good level of two specific languages in addition to English. I know IT and the relevant languages, and I told them so. But they never tested me. Why? They said We trust you, and If we’re wrong, it’s our fault, and our problem. They had spoken to one of my university professors and me, and figured that was good enough. But what does that tell me? I’ve read a bit about how Google does interviews, and how Joel Spolsky would like people to do them, and no tests tells me the job requires no brains. Excel number punching, form filling, that kind of stuff. Trust goes both ways, and they need to show me they want qualified people. Of course, the person doing the interview said it’s not a walk in the park, but then we get full circle: Why don’t they test people if the work is challenging?

Contract / employee rules which don’t reflect the intention

One part of their contract could be translated as follows: The employee is responsible for company equipment s/he uses. If the equipment deteriorates, the employee must replace it with a new piece of the same equipment. The last part says nothing about liability in the case of forces outside of my control, and doesn’t mention any insurance. The interviewer said that’s because they want people to take proper care of the equipment, but why is it then formulated like that? Why not write something like this: If equipment deteriorates because of irresponsible behavior by the employee, &c After dealing with a few contracts and bad bosses, I always assume the worst.

No answer to emails

I sent a couple emails with questions about the job, and never got an answer. However, afterwards I received a request from the same person to take my CV off of JobUP. I complied, and confirmed by email, asking once again to please answer my questions. I never got a reply. That is really a unique situation. I don’t think I’ve ever encountered a person which would completely ignore a request for information (much less twice), and it left me assuming the worst – I.e., that they don’t care.

But is it really all that bad?

Maybe not. The people certainly seemed nice enough. Maybe all my doubts were unfounded. I’ll never find out. But I’d rather be without a job for a few months, than take a job that I might regret for a year. And I’ll always prefer an informed decision to an optimistic one.

PS: I got invited to an interview in another company not five minutes after I got back from the meeting. :)

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